Terms of Service

By using the website or requesting a referral, you agree to these Terms to the extent a binding agreement is formed under applicable law. If you do not agree, do not use the referral service. You must be at least 18 years old and have authority to provide the information you submit. If acting for another person or organization, you must be authorized to do so.

The Privacy Policy explains how information is handled. Providing contact information does not by itself create a remodeling contract or require you to purchase any service.

Efficient Kitchen Remodeling Chicago helps homeowners seek connections with independent local kitchen remodeling contractors. We do not perform construction or remodeling work, employ the independent contractors, or guarantee their availability, licensing, insurance, pricing, workmanship, or results.

A live request may be shared with one or more independent contractors or referral partners that may contact you. A connection, response time, estimate, appointment, or project outcome is not guaranteed. A form labeled as a preview does not submit a request.

You are responsible for deciding whether to hire a contractor. Verify applicable licenses, insurance, references, permit requirements, written scope, payment terms, timelines, and warranties. Any remodeling agreement is between you and the contractor. We are not a party to that agreement and do not control its performance. Photos and examples on the website are illustrative and are not representations that we completed the work.

Subject to these Terms, we grant a limited, non-exclusive, non-transferable, revocable permission to access the website for lawful personal purposes, including exploring a remodeling project. Website content may be protected by copyright, trademark, and other laws. Rights not expressly granted remain with the applicable owner.

You may not misuse the website, interfere with its operation, introduce malicious code, bypass security measures, impersonate others, submit knowingly false requests, or collect another person’s information without authorization. You may not reproduce, sell, commercially exploit, or use website content to create a competing service without permission, except where applicable law allows it. Do not remove copyright or ownership notices from permitted copies.

We may restrict or suspend access where reasonably necessary to address misuse, protect the service, or comply with law. We may also modify or discontinue website features. These actions do not eliminate rights or obligations that have already arisen.

Provide accurate contact and project information and submit only information you have permission to share. Do not include financial account information, government identification, or other unnecessary sensitive details. You remain responsible for statements and materials you submit.

If you agree to receive calls or texts through the consent presented with a form, communications may come from us, affiliates, or relevant marketing and referral partners, and may use automated technology as described in that consent. Consent is not required to make a purchase. Message frequency may vary, and message and data rates may apply.

Use a telephone number you are authorized to provide. Tell the sender if your number changes or is reassigned, and opt out of messages to an old number. Reply STOP to marketing texts or contact us to request an opt-out; HELP may provide sender assistance. Independent senders manage their own communication preferences. Delivery depends on carriers and other systems and is not guaranteed.

Website information is general guidance, not a professional assessment of your property or individualized legal, design, engineering, or construction advice. A qualified professional should evaluate site conditions and project requirements. Information may contain errors or become outdated, and we may change it without guaranteeing that every item is current.

Links, company references, trademarks, or examples do not by themselves establish an endorsement, sponsorship, or partnership. Third-party websites and services are controlled by their owners and may have different terms. You are responsible for reviewing those terms before using their services.

To the fullest extent permitted by applicable law, the website and referral information are provided “as is” and “as available,” without warranties of any kind. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent those warranties may lawfully be disclaimed.

We do not promise uninterrupted or error-free access, the accuracy of all content, or the performance of an independent contractor. Some jurisdictions do not permit certain warranty exclusions; in those jurisdictions, the exclusions apply only to the extent allowed by law.

To the extent permitted by law, Opus Group Solutions and its service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of, or inability to use, the website or referral information, including lost profits, business interruption, or loss of data.

Disputes about a contractor’s proposal, conduct, or work should be addressed directly with that contractor. To the extent legally permitted, you release us from claims arising solely from an independent contractor’s or other third party’s acts or omissions, not from our own conduct for which liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or other liability that applicable law does not allow to be excluded or limited. Nothing waives a non-waivable consumer remedy. These limitations do not determine whether any particular claim is valid.

First, contact us

Before starting a covered dispute, either party should send the other a written notice describing the issue and requested resolution and make a good-faith effort to resolve it. Send notices to info@efficientkitchenremodelingchicago.com with the subject Legal Notice — Opus Group Solutions. Include your name and a reliable reply address. This informal step does not prevent a timely filing needed to preserve a claim or the use of an exception below.

Individual arbitration

Except for the exceptions below, disputes between you and Opus Group Solutions arising from these Terms or the website will be resolved by binding individual arbitration administered by JAMS, to the extent this agreement is enforceable. The Federal Arbitration Act governs the arbitration agreement. JAMS rules applicable to the dispute and its Consumer Minimum Standards apply to consumer disputes.

Arbitration will use a neutral arbitrator. Legally available remedies remain available, and relevant non-privileged information may be exchanged under the applicable rules. Hearings may be remote by agreement or held at a reasonably accessible location, such as the county where you live. Location and fees must not prevent access to consumer arbitration. We will pay the fees and costs required of us by applicable law and JAMS consumer standards. A court decides questions reserved for courts by applicable law, including whether an agreement to arbitrate was formed.

Class-action waiver

To the extent permitted by law, covered arbitration proceeds only on an individual basis, not as a class or representative action. If the class-action waiver is unenforceable for a claim, the arbitration requirement does not apply to that claim unless both parties agree otherwise. This paragraph does not restrict relief or procedures that cannot lawfully be waived, including public injunctive relief where applicable.

Exceptions

Either party may bring an eligible individual claim in small claims court. Either party may seek temporary or emergency court relief to protect intellectual property or prevent unauthorized use while any remaining covered dispute is resolved. Claims that cannot lawfully be arbitrated remain with a court of competent jurisdiction.

30-day opt-out

You may opt out of the arbitration and class-action-waiver provisions by emailing info@efficientkitchenremodelingchicago.com with the subject Arbitration Opt-Out within 30 days after first accepting these Terms. Include your name, contact information, and a clear statement that you opt out. No account or purchase is required. If you opt out, neither party is bound by these arbitration provisions; the rest of the Terms remains applicable.

Except where federal law governs or mandatory consumer protections require otherwise, Illinois law governs these Terms without regard to conflict-of-law rules. For matters properly heard in court rather than arbitration, the parties consent to state or federal courts serving Cook County, Illinois, unless applicable law gives you a right to another forum. This provision does not override the small-claims exception, arbitration-location protections, or non-waivable rights.

Names, logos, photographs, and other materials belong to their respective owners. A reference to a third-party mark does not transfer permission to use it. Do not use our branding or another owner’s material without authorization or another lawful basis.

If you believe material on this website infringes your copyright, contact our support email with a description of the protected work, the exact location of the material on this website, your contact details, and an explanation of your concern. For a formal copyright notice, also include a good-faith statement that the use is unauthorized, a statement that the notice is accurate and that you are the owner or authorized to act for the owner under penalty of perjury, and your physical or electronic signature. We may request information needed to assess and address the notice.

We may update these Terms by posting a revised version with an updated effective date. Material changes will be communicated as required by law, and additional agreement will be obtained where required. Updates do not retroactively remove accrued rights or change a pending dispute without a lawful basis.

If a provision is unenforceable, the remaining provisions remain effective to the extent allowed by law, subject to the specific arbitration provisions above. Failure to enforce a provision is not a waiver. You may not transfer obligations under these Terms without our consent; we may transfer them in connection with a lawful business transaction, subject to applicable consumer rights. These Terms govern website use and do not replace a separate agreement you make with a contractor.

Questions about these Terms, copyright concerns, legal notices, and arbitration opt-out notices should be directed to Opus Group Solutions, the operator of Efficient Kitchen Remodeling Chicago. Use email for written notices and retain a copy of what you send.